Cookies and Tracking

  1. recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);
  2. obtain information about your preferences, online movements and use of the internet;
  3. carry out research and statistical analysis to help improve our content, products and services and to help us better understand our customer requirements and interests;
  4. target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalised to your interests; and
  5. make your online experience more efficient and enjoyable.

In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a product or service you have requested.

Third-party links – This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit. 

If you visit our website when your browser is set to accept cookies, we will interpret this as an indication that you consent to our use of cookies and other similar technologies as described in this website cookie policy. If you change your mind in the future about letting us use cookies, you can modify the settings of your browser to reject cookies or disable cookies completely.

The types of cookies we use on this website include:

  1. Essential Cookies – Essential cookies are those cookies which are essential for the operation of a website. Essential cookies include cookies such as login cookies. 
  2. Functionality Cookies –These cookies recognise you when you return to a website, they remember your preferences and they provide enhanced, more personalised features. 
  3. Analytics/Performance Cookies –Analytics cookies, along with other information, allow websites to calculate the aggregate number of people using a website and which features of a website are most popular. This information is generally used to improve the website. 

The table below provides some information on the cookies which we use on our website: 

Cookie Name1st Party or 3rd Party cookieCookie TypePurposeDuration
_ga3rd PartyAnalyticalThis is a Google Analytics cookie. It registers a unique ID that is used to generate statistical data on the use of our Site.
More information about Google Analytics can be found here:
Two years
_ga_NV3YJN0QCQ3rd PartyAnalyticalThis is a Google Analytics cookie. It is used to persist session state. The NV3YJN0QCQ part is the container ID.
More information here
Two years
_hstc3rd PartyTrackingThe main hubspot cookie for tracking visitors. Includes the domain, timestamps of first and last visit, and the timestamp of the current visit.
More information here:
13 months
__hssrc3rd PartyTrackingWhenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser.
More information here:
Hubspotutk3rd PartyTrackingThis cookie keeps track of a visitor’s identity. It is passed to HubSpot on form submission and used when deduplicating contacts.
More information here:
13 months
__hssc3rd PartyeTrackingThis cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
More information here:
30 minutes

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies:

Contact details

If you have any queries about this Policy, need further information or wish to lodge a complaint you can use the details below to contact the relevant party.

For the attention of Hector Macandrew or Nicola Weedall


HN Flow Ltd (trading as Hydr)

Bonded Warehouse, 18 Lower Byrom Street, Manchester M3 4AP 

Changes to this Policy

We may change this Policy from time to time. You should check this policy occasionally to ensure that you are aware of the most recent version that will apply each time you access the website.